Thank you for choosing Circle A Serpents as your trusted source for quality reptiles. Please take a moment to review our store policies to ensure a smooth and satisfactory experience.
Accepted Payment Methods:
We offer various convenient payment options for your convenience, including Venmo, CashApp, Zelle, Apple Pay, and debit/credit cards. Please note that when using debit/credit cards, a 3% fee will be added to cover processing costs.
Genetics, Health, and Sex Guarantee:
We take pride in the health and quality of our animals. As such, we provide a 48-hour guarantee on genetics, health, and sex for all animals, unless otherwise specified.
Payment Plans:
We understand that some customers may prefer a payment plan option. At Circle A Serpents, we offer payment plans with a 25% non-refundable down payment. The remaining balance must be paid off within 30-45 days, subject to an agreed-upon arrangement between both parties. Please note that during the payment plan period, a payment of some amount must be made every 30 days, or all monies paid up to that point will be forfeited. Additionally, payment is transferrable between animals one time.
All Sales Are Final:
All sales at Circle A Serpents are final. We take great care to ensure that our customers receive healthy and vibrant animals. Once a purchase is made, we do not accept returns or offer refunds.
Shipping and Live Arrival Guarantee:
For shipping, we utilize reliable services such as Ship Your Reptiles, Reptiles 2 You, or Redline. Our shipping method ensures the safe and secure transportation of your reptile. Animals are packed in accordance with weather conditions to guarantee their well-being during transit. Shipments are generally carried out from FedEx hub to FedEx hub, unless otherwise agreed upon.
Please note that if an animal is not being shipped to a FedEx hub, the live arrival insurance and live arrival guarantee become void. It is crucial to pick up your animal from the hub within 3 hours of its availability. Failure to do so will result in the forfeiture of the live arrival guarantee.
Feeding and Care:
Rest assured that all snakes from Circle A Serpents are feeding on appropriately sized prey items, unless otherwise specified. We prioritize the health and proper nutrition of our animals.
By making a purchase from Circle A Serpents, you acknowledge and agree to abide by these store policies. We are committed to providing exceptional customer service and ensuring the satisfaction of our valued customers.
Should you have any questions or require further clarification, please don’t hesitate to reach out to us. We appreciate your trust and look forward to assisting you in your reptile journey.
Sincerely,
The Circle A Serpents Team